Other useful information
Will there be prayer rooms inside the venue?
Yes. Prayer rooms will be available inside the WUF12 venue. Directions can be obtained from the information desk or be found on the wayfinding signage and map displayed within the venue.
Where can I find the information desk?
Various information desks are found within the venue and at the airport.
Where can I find staff or focal points who are coordinating events?
Please ask at the Information desk for guidance.
May I present a paper at the Forum?
No, there are no calls for presentation of papers, academic study, articles, etc. at the World Urban Forum.
May I volunteer at WUF12?
More information will be available soon on this website.
May I sell my book or a product at WUF12?
No. The World Urban Forum does not facilitate the sale of private products, publications, etc. The same applies for the Urban Expo.
Which currency is used?
The official currency of Egypt is the Egyptian Pound. The exchange rate may vary daily.
Which voltage and electrical outlet is used?
Egypt operates on a 220V supply voltage and 50Hz, with two plug types: plug type C and plug type F. Plug type C has two round pins, while plug type F has two round pins and two earth clips on the side.
Where can I purchase a mobile sim card and airtime?
Participants can subscribe to a service pack with mobile telephone operators. A valid passport is required as the prior document for subscription. The costs of this operation vary depending on the operator and desired pack. You can purchase a mobile sim card upon arrival at the international airport.
Which are the mobile operators?
Currently, there are four companies which offer cellular communication service: Orange, Vodafone, Etisalat, and We (by Telecom Egypt). These companies also provide services surpassing voice communication, such as 4G, 3G, and mobile data for internet surfing.
Will there be medical support at the WUF12 venue?
First aid and emergency medical services will be available inside the WUF12 venue.
Participants are strongly advised to obtain comprehensive international medical and travel insurance for the duration of their stay. UN-Habitat or the host country will not be responsible for medical, accident and travel emergencies, for compensation for death or disability, for loss of or damage to personal property and for any other costs or losses that may be incurred during travel or the period of participation at the conference including pre-sessional meetings.